Accessibility of our offices
The Mont Sainte-Odile Intercommunal Tourist Office is committed to welcoming all visitors.
Our two visitor offices are regularly reviewed to continually improve the accessibility of our services and facilities.
Our commitments to accessibility
The Mont Sainte-Odile Intercommunal Tourist Office is committed to welcoming all visitors, including people with disabilities, in the best possible conditions.
We are committed to:
provide appropriate assistance,
train and raise awareness among our staff,
continuously improve the accessibility of our services and communication tools.
Accessibility of our offices
Rosheim office
Address: 94 rue du Général de Gaulle - 67560 ROSHEIM
Telephone: 03 88 50 75 38
External accessibility
The entrance to our Rosheim visitor office is step-free. A disabled parking space is available directly in front of the entrance.
The interior layout allows for easy movement.
Our team is available to assist you if needed.
Internal accessibility
The doors are wide enough to accommodate wheelchair users.
Part of the reception desk is adapted for wheelchair users.
The layout facilitates movement within the space.
Accessible public toilets are available in the immediate vicinity of the Tourist Office.
Bureau d'Ottrott
Address: 46 rue Principale - 67530 OTTROTT
Telephone: 03 88 50 75 38
External accessibility
Several parking spaces for people with reduced mobility are available in a car park located approximately 50 metres from our premises.
The entrance to the Tourist Office is step-free; however, there is a pavement to cross before reaching the entrance.
We are available to assist you if needed.
Internal accessibility
The interior doors allow wheelchair access.
The reception desk is not adapted for wheelchair users; however, staff can assist visitors outside the desk area.
The layout allows relatively easy movement.
Accessible public toilets are available in the immediate vicinity of the Tourist Office.
Welcoming visitors
We offer adapted solutions according to individual needs:
Staff trained to welcome people with disabilities,
Personalised assistance where required,
Documentation available on request in adapted formats,
Verbal information and rephrasing if needed.
Please do not hesitate to contact us before your visit so that we can welcome you in the best possible conditions
Public accessibility register
The public accessibility register is available:
at the reception of our offices,
for download below.
Download the public accessibility register (PDF) – Coming soon
Website accessibility
We are committed to improving the accessibility of our website.
RGAA: website not compliant – no audit has been carried out to date.
If you experience any difficulty accessing content or services, please contact us:
📧 contact@mso-tourisme.com
📞 +33 (0)3 88 50 75 38
